Very Poor Call Quality

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
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Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Very Poor Call Quality

Post by Groundhound » Thu Jan 21, 2010 1:59 pm

yangsun wrote:bsumpter:

Have you got your call quality problem resolved? I'm experiencing the same problem as yours and wonder whether there is a solution for it. The call quality is generally good, but if someone is watch youtube or internet TV or downloading some large file, the call is not tolerable at all. I'm using standard setup with modem->ooma->router. Also my broadband is through comcast. I'm not using my ooma scout at all currently.
What is the subscribed speed tier you have from Comcast, not including any "Powerboost".

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