Solid Red Tab on Hub

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thrillho
Posts: 1
Joined: Sun Jan 27, 2013 11:49 am

Solid Red Tab on Hub

Post by thrillho » Sun Jan 27, 2013 11:51 am

My Hub is no longer working and only displays a solid red light on the tab. I've tried following the reset instructions (holding down tab while plugging power back in) but the light never goes out and the Hub no longer connects. Is it time for a new one?

Tom
Ooma Moderator
Posts: 4343
Joined: Sat Sep 05, 2009 8:07 am

Re: Solid Red Tab on Hub

Post by Tom » Sun Jan 27, 2013 12:19 pm

Yes, unfortunately that indicates a hardware error.
See if you still get a red tab after leaving it powered off for a few hours.

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