Refer a friend option gone...30 day wait for gift cards!?!

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
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mrdctaylor
Posts: 6
Joined: Thu Jan 12, 2012 5:25 am

Refer a friend option gone...30 day wait for gift cards!?!

Post by mrdctaylor » Fri Feb 03, 2012 6:27 am

I emailed customer service to ask about my gift cards and was asked which codes were used. When I went to my.ooma.com to look it up that option is gone. They also told me that I would have to wait until 30 days after they activated their Ooma. I don't remember reading that in the fine print anywhere.

murphy
Posts: 7174
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Refer a friend option gone...30 day wait for gift cards!?!

Post by murphy » Fri Feb 03, 2012 7:53 am

They wait 30 days to make sure the Telo hasn't been returned for a refund.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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