Voice mail not recording in Ooma system

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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dgolao
Posts: 2
Joined: Sat Jun 30, 2012 9:18 am

Voice mail not recording in Ooma system

Post by dgolao » Sat Jun 30, 2012 9:34 am

Just ssetup Ooma and doing test calls - shows VM received on telephone handset but not in Ooma dashboard or when pressing > on Ooma or not sending VM to mobile phones. Setup correctly for VM notifications so that is not the problem. Help?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Voice mail not recording in Ooma system

Post by thunderbird » Sat Jun 30, 2012 12:33 pm

dgolao wrote:Just ssetup Ooma and doing test calls - shows VM received on telephone handset but not in Ooma dashboard or when pressing > on Ooma or not sending VM to mobile phones. Setup correctly for VM notifications so that is not the problem. Help?
Power off your Ooma Telo for one hour. Then repower the Ooma Telo. This allows time for the Ooma servers to reprogram and correct your Ooma profile.

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