outbound caller ID

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5302688217
Posts: 1
Joined: Wed Jun 13, 2012 9:04 am

outbound caller ID

Post by 5302688217 » Wed Jun 13, 2012 9:14 am

Did not realize when I signed up that my legal name John would be used for outbound caller ID .
When I called to get it changed they wanted to charge $20 what a ripoff. Won't pay that so I had to block the outbound caller ID. If the instructions would have clearly stated this I would have used BOB.
Up until now everything has been fantastic.

murphy
Posts: 7238
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: outbound caller ID

Post by murphy » Wed Jun 13, 2012 9:37 am

I recommend that you call Customer Support and have them change your forum ID to something else.
You have effectively published your phone number on the internet since this is a public forum.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: outbound caller ID

Post by lbmofo » Wed Jun 13, 2012 4:55 pm

530...., it does cost money for Ooma to provision your callerid. I've heard something like $10 or more to 3rd party many years ago so it must cost at least that today plus Ooma has to build in some cost buffer for processing, support overhead etc.

Here is more info: https://www.ooma.com/app/support/outbou ... am-display
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