Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#96559 by wussery
Thu May 31, 2012 1:04 pm
I have voicemail set to pickup on the 4th ring, but the Ooma Telo gives a busy signal after the 4th or 5th ring when the vitual # is dialed. I have tried to reduce the pickup number to 3 rings, but to no avail. When I use my primary number, voicemail DOES pickup. Is this the way the virtual number is supposed to work?

I am using Google Voice also and this appears to be working as designed. I have programmed by Virtual # into Google Voice as my callback # as I was instructed in the Google Voice setup guide.
#96560 by murphy
Thu May 31, 2012 1:11 pm
When a virtual number is configured for the Google Voice Extension, calls are not supposed to be made to or from that number. It's sole purpose is for Ooma to connect with your Google Voice account.

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