Need extra help installing your Ooma Hub or Telo system? Let us know.
#96412 by chriscu
Sun May 27, 2012 3:18 pm
Have telo plugged in to phone,power and computer, can't navigate to setup.ooma.com and the 172.27.35.1 that phone support (what a joke!) gave me. Anyone have any help for me?
#96415 by chriscu
Sun May 27, 2012 4:00 pm
I turned off my wi-fi, restarted, turned off my anti-virus, still no luck. I type in the 172.27.35.1 and all I get is that it's not found and gives me search results. This thing is going to get about ten more minutes of my time and it's going back to Costco!
#96430 by kdmc69
Mon May 28, 2012 7:41 am
#96441 by lbmofo
Mon May 28, 2012 3:51 pm
If Ooma wasnt even activated online, that means Quick Start Guide wasn't even looked at... Hard to believe.... I know people don't have time but...Really?!
#96458 by chriscu
Tue May 29, 2012 11:09 am
I did activate on line and do have a phone # and yes it does work if I plug it in, but I want to use it wirelessly. I did all of Thuderbirds steps, the number I got was a 192 # not a 172. Not sure if this helps anyone to help me. I really, really want it to work, but having the ooma in the same place as my computer is not what I'm looking for, for a number of reasons. I don't know if I have a static ip address, not that computer literate as you can probably tell! Thanks for all of your help!

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