Page key won't respond

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Atulb
Posts: 6
Joined: Sun Apr 15, 2012 7:35 am

Page key won't respond

Post by Atulb » Sun Apr 15, 2012 8:06 am

I am trying to connect a new telo handset to ooma telo. I have the PIN.

The instructions say to press and hold the top right 'page' key for 3 seconds until it starts to flash. I tried it many times but the icon never flashes. I have rebooted several times (by disconnecting the power) and have done a reset by dialing *#*#099, with no success. Any suggestions?

AB

murphy
Posts: 7249
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Page key won't respond

Post by murphy » Sun Apr 15, 2012 8:13 am

Hold the button until a female voice tells you registration mode is enabled.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Atulb
Posts: 6
Joined: Sun Apr 15, 2012 7:35 am

Re: Page key won't respond

Post by Atulb » Sun Apr 15, 2012 8:17 am

murphy wrote:Hold the button until a female voice tells you registration mode is enabled.

I held the button/icon for over 60 seconds and nothing happens.

murphy
Posts: 7249
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Page key won't respond

Post by murphy » Sun Apr 15, 2012 8:23 am

Press the top left button. Does it speak the volume level? Silent, 1, 2, 3, 4 in sequence.
What firmware version do you have?
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Atulb
Posts: 6
Joined: Sun Apr 15, 2012 7:35 am

Re: Page key won't respond

Post by Atulb » Sun Apr 15, 2012 8:30 am

murphy wrote:Press the top left button. Does it speak the volume level? Silent, 1, 2, 3, 4 in sequence.
What firmware version do you have?

Murphy - Thanks for your help!

The speaker icon does speak. How do I find out the firmware version. I have just connected a laptop to the home network port at the back and am accesing the ooma setup page but don't see the firmware version.

AB

Atulb
Posts: 6
Joined: Sun Apr 15, 2012 7:35 am

Re: Page key won't respond

Post by Atulb » Sun Apr 15, 2012 8:32 am

Atulb wrote:
murphy wrote:Press the top left button. Does it speak the volume level? Silent, 1, 2, 3, 4 in sequence.
What firmware version do you have?

Murphy - Thanks for your help!

The speaker icon does speak. How do I find out the firmware version. I have just connected a laptop to the home network port at the back and am accesing the ooma setup page but don't see the firmware version.

AB

I see version - 52474 next to my phone number. Is this the firmware version?

murphy
Posts: 7249
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Page key won't respond

Post by murphy » Sun Apr 15, 2012 8:36 am

Yes, 52474 is the latest release.
Press and hold the envelope key. Does it speak?
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Atulb
Posts: 6
Joined: Sun Apr 15, 2012 7:35 am

Re: Page key won't respond

Post by Atulb » Sun Apr 15, 2012 8:40 am

murphy wrote:Yes, 52474 is the latest release.
Press and hold the envelope key. Does it speak?

yes it cycles through 'do not distrub - on and off'.

murphy
Posts: 7249
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Page key won't respond

Post by murphy » Sun Apr 15, 2012 8:44 am

Atulb wrote:
murphy wrote:Yes, 52474 is the latest release.
Press and hold the envelope key. Does it speak?

yes it cycles through 'do not distrub - on and off'.
Does a quick press and release of the antenna key (upper right corner) say anything?
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Atulb
Posts: 6
Joined: Sun Apr 15, 2012 7:35 am

Re: Page key won't respond

Post by Atulb » Sun Apr 15, 2012 8:45 am

murphy wrote:
Atulb wrote:
murphy wrote:Yes, 52474 is the latest release.
Press and hold the envelope key. Does it speak?

yes it cycles through 'do not distrub - on and off'.
Does a quick press and release of the antenna key (upper right corner) say anything?

No it does not.

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