Battery

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philly40
Posts: 1
Joined: Wed Oct 26, 2011 3:03 am

Battery

Post by philly40 » Wed Oct 26, 2011 3:04 am

any body know a replacement battery for the ooma teo headset? model HB1001?????

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Battery

Post by thunderbird » Wed Oct 26, 2011 5:21 am

philly40 wrote:any body know a replacement battery for the ooma teo headset? model HB1001?????
See topic: viewtopic.php?f=9&t=11186&p=84066&hilit ... ery#p84066

drichar9
Posts: 7
Joined: Tue Apr 12, 2011 7:33 am

Re: Battery

Post by drichar9 » Tue Nov 08, 2011 7:47 am

If you have a warranty on the telo you purchased by ooma they will send you a new battery if it goes bad....they will send a shipping label shipping for you to return the bad battery....with no charge as long as you return the bad battery...contact ooma customer service

philly400
Posts: 1
Joined: Sun Jan 30, 2011 4:09 pm

Re: Battery

Post by philly400 » Tue Nov 08, 2011 4:20 pm

Thanks

drichar9
Posts: 7
Joined: Tue Apr 12, 2011 7:33 am

Re: Telo Batteries Faulty

Post by drichar9 » Tue Jan 03, 2012 9:23 am

Telo- 2nd Battery that Ooma sent me (Nimh -model Hb 1001-3.6v 800 mah) in November 18,2011 died last week...in addition, my original battery purchased with the Ooma Telo in April-2011 died.....contacted Ooma support by chat box...they had me call support who gave me a new phone and battery (from the bay area site).... when I asked why I was getting a new phone they said that the phone might be the problem....

I wonder if there is any connection between the recent update to the telo handset recently and the newest battery going bust...would not keep a charge but a few minutes... after working for 6 weeks

They will send me a shipping label and the old Telo and battery must be returned within 7 business days to Ooma....gotta call them for another battery....fortunately i purchased the warranty and kept telling that to any person I spoke too.

johngg
Posts: 3
Joined: Fri Jun 04, 2010 2:50 pm

Re: Battery

Post by johngg » Tue Mar 20, 2012 5:21 pm

My OOMA battery is dead... I tried purchasing another 3.6 v 700 NiMH On the internet
from other companies. I received 800 NiMH for much less to find the connecter is too large.
After calling for a replacement, was told that OOMA's it not a standard. I could only buy from OOMA.
$20.00 Plus shipping is a real blow. I will no longer give recommendation to anyone.
Does anyone know where I can purchase a battery other than OOMA, it must have the correct connecter size.
Thanks

johngg
Posts: 3
Joined: Fri Jun 04, 2010 2:50 pm

Re: Battery

Post by johngg » Tue Mar 20, 2012 5:28 pm

johngg wrote:My OOMA battery is dead... I tried purchasing another 3.6 v 700 NiMH On the internet
from other companies. I received 800 NiMH for much less to find the connecter is too large.
After calling for a replacement, was told that OOMA's it not a standard. I could only buy from OOMA.
$20.00 Plus shipping is a real blow. I will no longer give recommendation to anyone.
Does anyone know where I can purchase a battery other than OOMA, it must have the correct connecter size.
Thanks

murphy
Posts: 7249
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Battery

Post by murphy » Wed Mar 21, 2012 2:58 am

johngg wrote:My OOMA battery is dead... I tried purchasing another 3.6 v 700 NiMH On the internet
from other companies. I received 800 NiMH for much less to find the connecter is too large.
After calling for a replacement, was told that OOMA's it not a standard. I could only buy from OOMA.
$20.00 Plus shipping is a real blow. I will no longer give recommendation to anyone.
Does anyone know where I can purchase a battery other than OOMA, it must have the correct connecter size.
Thanks
Move the connector from the dead battery to the new battery.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

doubledose
Posts: 13
Joined: Fri Mar 02, 2012 4:04 pm

Re: Battery

Post by doubledose » Sat Mar 24, 2012 7:38 am

Can anyone tell me how long a hanset should go on a battery? Mine seams like it will only go maybe 2 days with no usage out of the charger and it goes dead. I use mine for the second line so it gets very little use.
Thanks
Wayne

drichar9
Posts: 7
Joined: Tue Apr 12, 2011 7:33 am

Re: Battery

Post by drichar9 » Thu Mar 29, 2012 3:44 pm

You can take your old battery to battery plus and they will put a new battery on your old connectors for about $20.00

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