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- Posts: 1
- Joined: Mon Feb 13, 2012 7:38 pm
I just submitted a port request. I accidently/incorrectly identified Verizon as my provider but attached a Comcast PDF bill and a Comcast account number. I then immediately sent Ooma support an email informing them of the issue and attached a copy of the PDF port request. I wonder what happens now. Can they correct this?!
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
Whatever email you sent, I'd send a copy to email@example.com
, the porting department. Either way, Ooma should be able to fix this mistake no problem.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
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