Multi-ring not working when called from an OOMA number?

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sylfer
Posts: 13
Joined: Fri Oct 02, 2009 11:22 am

Multi-ring not working when called from an OOMA number?

Post by sylfer » Sat Jan 28, 2012 2:06 pm

I've recently gotten a Telo and set up Multi-Ring to my cell phone. Works great most of the time - except, as I just experienced, it doesn't work at all if I'm being called by another OOMA customer. In that case, it only rings my Telo, and not my cellphone.

Is this the expected behavior?

murphy
Posts: 7231
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Multi-ring not working when called from an OOMA number?

Post by murphy » Sat Jan 28, 2012 2:19 pm

sylfer wrote:I've recently gotten a Telo and set up Multi-Ring to my cell phone. Works great most of the time - except, as I just experienced, it doesn't work at all if I'm being called by another OOMA customer. In that case, it only rings my Telo, and not my cellphone.

Is this the expected behavior?
That is currently the expected behavior.
The server that handles forwarding is bypassed for an Ooma to Ooma call.
It's apparently on the "to do" list but there is no estimate of when it will happen.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

sylfer
Posts: 13
Joined: Fri Oct 02, 2009 11:22 am

Re: Multi-ring not working when called from an OOMA number?

Post by sylfer » Mon Jan 30, 2012 10:57 am

ok - thanks. At least I know it's not something I misconfigured myself.

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