New Ooma Voicemail Upgrade Ready

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: New Ooma Voicemail Upgrade Ready

Post by murphy » Sun Dec 11, 2011 4:11 am

They are still there until January 31, 2012.

https://www.ooma.com/app/support/ooma-v ... q#anchor-3
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Morac
Posts: 212
Joined: Sat Feb 05, 2011 12:03 pm

Re: New Ooma Voicemail Upgrade Ready

Post by Morac » Sun Dec 11, 2011 7:14 am

justme wrote:I just made the upgrade but lost all the Voicemail I had.

I also losted a folder I had made that had Voicemail in it.
That unfortunately is normal. The old email is still archived until the end of January.

User avatar
justme
Posts: 10
Joined: Mon Jun 29, 2009 2:36 pm

Re: New Ooma Voicemail Upgrade Ready

Post by justme » Sun Dec 11, 2011 6:31 pm

Morac wrote:
justme wrote:I just made the upgrade but lost all the Voicemail I had.

I also losted a folder I had made that had Voicemail in it.
That unfortunately is normal. The old email is still archived until the end of January.
Well that is only good if they restore it for me because I will not see it otherwise.

They need to have a pop up or something saying things about folders you made and also about the PIN number.
How many numbers can be used for the PIN number and if you want to change the PIN number how do you change it because I sure can't find it anywhere.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: New Ooma Voicemail Upgrade Ready

Post by thunderbird » Sun Dec 11, 2011 7:19 pm

justme wrote:
Morac wrote:
justme wrote:I just made the upgrade but lost all the Voicemail I had.

I also losted a folder I had made that had Voicemail in it.
That unfortunately is normal. The old email is still archived until the end of January.
Well that is only good if they restore it for me because I will not see it otherwise.

They need to have a pop up or something saying things about folders you made and also about the PIN number.
How many numbers can be used for the PIN number and if you want to change the PIN number how do you change it because I sure can't find it anywhere.
Access My Ooma: https://my.ooma.com/inbox
Go to the right of "Voicemail / INBOX" and click on "View Archived Messages".

For the Voicemail pin:
Click on : https://my.ooma.com/voicemail


More information at: https://www.ooma.com/app/support/private-voicemail

User avatar
justme
Posts: 10
Joined: Mon Jun 29, 2009 2:36 pm

Re: New Ooma Voicemail Upgrade Ready

Post by justme » Mon Dec 12, 2011 10:19 pm

Thank you thunderbird.

I now have the voicemail downloaded.

The link to the pin at https://my.ooma.com/voicemail still does not show where to change the pin.
Just what is the pin number for?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: New Ooma Voicemail Upgrade Ready

Post by thunderbird » Tue Dec 13, 2011 10:50 am

justme wrote:Thank you thunderbird.

I now have the voicemail downloaded.

The link to the pin at https://my.ooma.com/voicemail still does not show where to change the pin.
Just what is the pin number for?
Mine is off line right now also. Ooma must be working on it.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: New Ooma Voicemail Upgrade Ready

Post by thunderbird » Tue Dec 13, 2011 12:40 pm

See View Topic: viewtopic.php?f=10&t=26

traders2
Posts: 1
Joined: Thu Sep 29, 2011 9:05 am

Re: New Ooma Voicemail Upgrade Ready

Post by traders2 » Fri Dec 30, 2011 2:00 pm

I also lost my audio file attachment. I send all voicemails to my tmobile cell # as text messages which include the audio file attachment so I can listen to voicemails without having to call home. The audio file attachment is no longer being sent with the message. When will this be corrected in OOMA?

Morac
Posts: 212
Joined: Sat Feb 05, 2011 12:03 pm

Re: New Ooma Voicemail Upgrade Ready

Post by Morac » Fri Dec 30, 2011 2:07 pm

traders2 wrote:I also lost my audio file attachment. I send all voicemails to my tmobile cell # as text messages which include the audio file attachment so I can listen to voicemails without having to call home. The audio file attachment is no longer being sent with the message. When will this be corrected in OOMA?
Are you a Premium subscriber? Audio emails only work for subscribers. If you are check your preferences. It's still working for me.

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: New Ooma Voicemail Upgrade Ready

Post by lbmofo » Sat Dec 31, 2011 2:17 pm

traders2 wrote:I also lost my audio file attachment. I send all voicemails to my tmobile cell # as text messages which include the audio file attachment so I can listen to voicemails without having to call home. The audio file attachment is no longer being sent with the message. When will this be corrected in OOMA?
Go to https://my.ooma.com/voicemail and make sure your settings are still correct.

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Email Address: MMS email address for your cell
Attachment Options: Audio File
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