I have never used *98 to place a call.freddyet wrote:yes i have 10 dig turned on - do a lot of people have to use * 98
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
I've had your problem a couple of times.
I have dialed *98, but only had to do it one time, each time I haven't been able to dial out. Then the Ooma system must have corrected itself, and after just the one time *98, I dialed normally without any problem.
Something else you can try:
Power off the Ooma device for 20 minutes. This allows time for the Ooma servers to reload/reset/correct your Ooma profile. Then repower the Ooma device and test. Try this procedure up to three times in a row.
Increases the bandwidth:freddyet wrote:still no luck pluging and unpluging ooma from power - again i can dial out using * 98, does anyone know what * 98 does ? Any ideas on why I have to use * 98 ?
*96 Use low-bandwidth codec (iLBC) for this phone call, for Ooma Telo
*98 Use high-bandwidth codec (G711) for this phone call, for ooma Telo
*99 Works for Ooma Telo also, but can cause echo.
*99 Optimize phone call for fax transmissions, but also works for the Ooma hub
These problems are probably routing issues, and always should be reported to Ooma Customer Support:
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
- Bobby B
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
freddyet wrote:still no luck pluging and unpluging ooma from power - again i can dial out using * 98, does anyone know what * 98 does ? Any ideas on why I have to use * 98 ?