Do you have an Ooma Telo or Ooma Hub?Richard2011 wrote:I am having the same isshue, how exactly do you disable QOS?
How is your Ooma setup, Modem-Ooma-Router or Modem-Router-Ooma?
Disable QoS settings:
Warning: Setting QoS settings to Zero, may cause normal phone voice communication or home LAN network problems. But for many people it helps, so just keep it in mind.
If your Ooma device is connected Modem-Ooma-Router, access your Ooma Setup pages by typing http://172.27.35.1 in your computer browser window. The Ooma Setup pages open.
If your connection is Modem-Router-Ooma, temporarily connect a network cable from your Ooma device home port, to the wired LAN port of a computer. Temporarily turn off Wi-Fi in the computer, if turned on. Reboot the computer. Access your Ooma Setup pages by typing http://172.27.35.1 in your computer browser window. The Ooma Setup pages open.
Access the Ooma Setup Advanced page. Under Quality of Service set both the Upstream Internet speed and Down Stream Internet speed to Zero. Click on Update. Then test making and receiving calls/FAX.