Post
by thunderbird » Thu Feb 17, 2011 11:17 am
Just out of the blue this morning, my router had me jumping through the Hoops!
My Ooma was flashing red.
Some time back, in part to add stability to the Ooma connection, I had configured the Ooma Telo to use the "Built-in" MAC address, and the router to reserve a Static IP address for the Ooma Telo. After configuring the Ooma to use "Built-in" MAC address and to use a Static IP address, I never have had a red flashing Ooma. Except If I shutoff the router, then the Ooma will flash red. But after starting the router, the Ooma Telo will reconnect again on its own, without rebooting the Ooma Telo.
My router indicated that the Modem was disconnected, but trying to reconnect. So I did all the reboots, several times. Still no help.
So to isolate the problem, I connected a computer directly to the Modem. That worked, I could access the Internet using the computer connected to the modem.
After checking some more, I found that the LAN/WiFi part of the Router was functioning, but not the WAN part. This router is a good low end commercial gigabit router, that’s only about six months old. It shouldn’t be failing. I did router factory resets three times, no help. I downgraded the router firmware from the latest version, to one revision back. No help. Than I downloaded the latest router firmware version from the Internet, and let the router auto-install the firmware. That woke up the LAN part of the router and everything is humming again. I still have to reroute, connect and tie all of those network cables that I disconnected for troubleshooting. That's going to be this weekend's job.
mtnmedic some ideas for your problems from a different angle:
I'm wondering if something like what happen to me, as described above, is happening to you.
Modem firmware automatically updated? My modem automatically updates to the latest firmware. Or maybe modem needs firmware updates.
By now you probably have selected to use "Built-in" MAC address, but if you haven't, try it.
When you find time, just for troubleshooting, you could try to connect you Ooma device to your other modem's router. Even if you have to set the Ooma device on a chair and use just one corded phone. Than make and receive some calls to see if your result improves, stay the same, or get better.
But first I’d wait for the latest Ooma Telo firmware update, than see if you have any improvements from the Ooma firmware update.