The reason ooma has the 30-day policy is to prevent what you are trying to do. Believe it or not, ooma (and the retailer) loose money when you do a "price swap" as you are suggesting. Do you think they can sell your returned unit for the sme price as a new one? Do you think that activating the new one with your account information happens automatically with no human intervention?
If you really insist on doing this, then you will need to start with a new account - and if you paid for porting or Premier, then it may be very difficult to realize any profit.
BTW... ooma offshore support is in Manilla. I wonder why people always assume that any technical support given from a (possibly) non-native English speaker has to be in India? A friend of mine called Qwest (our local telco) for support and asked the support person what part of India he had reached. He felt a little embarrassed when her reply was, "Denver, Colorado".
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.