Telo Handset Dead?

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renatae
Posts: 55
Joined: Tue Aug 03, 2010 4:28 pm

Telo Handset Dead?

Post by renatae » Wed Nov 10, 2010 12:59 pm

Hi, I just found my Telo handset in the cradle with a totally blank screen. I put it in the cradle last night to charge as I always do. I unplugged the battery, as I did before when this happened, but that did not help.

Help, please!

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renatae
Posts: 55
Joined: Tue Aug 03, 2010 4:28 pm

Re: Telo Handset Dead?

Post by renatae » Wed Nov 10, 2010 2:02 pm

I think it may be okay. After I took out and replaced the battery, I put it back into the cradle and it says "charging." Somehow it must have discharged while in the charging base, because the battery had not been low. Perhaps it wasn't making proper contact, even though the blue light was on.

murphy
Posts: 7224
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Telo Handset Dead?

Post by murphy » Wed Nov 10, 2010 2:14 pm

I have several Panasonic handsets that will discharge while sitting in their charging cradles.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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renatae
Posts: 55
Joined: Tue Aug 03, 2010 4:28 pm

Re: Telo Handset Dead?

Post by renatae » Wed Nov 10, 2010 2:34 pm

Thanks for the info, Murphy! I think my Panasonics have done the same - It makes me question my sanity, but to know someone else has the problem is comforting. At least it's not just me!

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renatae
Posts: 55
Joined: Tue Aug 03, 2010 4:28 pm

Re: Telo Handset Dead?

Post by renatae » Sun Nov 28, 2010 9:52 am

Update - after I replaced it on the charger, it charged up again and is working fine. :D

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