where is voicemail stored?

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
kieranmullen
Posts: 102
Joined: Mon Nov 01, 2010 7:38 pm

where is voicemail stored?

Post by kieranmullen » Fri Nov 05, 2010 9:13 pm

I have a core system I just activated. I would assume the free included (basic) voicemail is recorded serverside. If that is the case why couldn't they just keep on recording voicemail when the ooma is unplugged?

murphy
Posts: 7231
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: where is voicemail stored?

Post by murphy » Sat Nov 06, 2010 2:26 am

It is on the server and they do record voice mail if your hub is offline.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

kieranmullen
Posts: 102
Joined: Mon Nov 01, 2010 7:38 pm

Re: where is voicemail stored?

Post by kieranmullen » Sat Nov 06, 2010 8:36 am

oh ok. When i called mine when it was offline I didnt get anything. Do you have preimere?

murphy
Posts: 7231
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: where is voicemail stored?

Post by murphy » Sat Nov 06, 2010 8:50 am

It has to be offline long enough for the server to know that it has gone away.
At least 5 minutes are required.
Yes I have Premier.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

kieranmullen
Posts: 102
Joined: Mon Nov 01, 2010 7:38 pm

Re: where is voicemail stored?

Post by kieranmullen » Sat Nov 06, 2010 8:53 am

Ok Thanks. One would think as soon as the server gets a call and tries to ring through to the core/telo and it doesn't answer back that it would be a good sign it was down...
murphy wrote:It has to be offline long enough for the server to know that it has gone away.
At least 5 minutes are required.
Yes I have Premier.

Post Reply