Ooma services down?

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WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Ooma services down?

Post by WayneDsr » Mon Apr 13, 2009 2:46 pm

I've had ooma since Feb. 1st and this is the first time it has happened to me. Not to worry.

Wayne

joekornsr
Posts: 2
Joined: Thu Jun 05, 2008 1:18 pm

Re: Ooma services down?

Post by joekornsr » Mon Apr 13, 2009 2:49 pm

System down in Ohio (740)

KEVIN C.
Posts: 1
Joined: Mon Apr 13, 2009 2:49 pm

Re: Ooma services down?

Post by KEVIN C. » Mon Apr 13, 2009 2:52 pm

System down in Maine since this afternoon (4/13/09).
Relief I found this on the forums... Wasn't sure if it was only me.

RCH
Posts: 9
Joined: Thu Feb 26, 2009 4:48 pm

Re: Ooma services down?

Post by RCH » Mon Apr 13, 2009 2:57 pm

niceez wrote:Still out in northern ID. I wish someone for ooma would post something saying there working on it. Silence is not always golden. 3
At the Board Index page, there is a OOMA Update and Status posting that is there to alert everyone of the current status of updates and the system itself. There have been almost hourly postings from OOMA about what is going on. The last posting was at 3:30 Pacific time. It looks like things are slowly coming back. The lounge is active again and so are some users coming back online.

RCH

RCH
Posts: 9
Joined: Thu Feb 26, 2009 4:48 pm

Re: Ooma services down?

Post by RCH » Mon Apr 13, 2009 3:04 pm

As I was sitting here reading, OOMA has come back online. Looks like all is good in Indiana. Clicked online at 7:05 Eastern.

RCH

juddi
Posts: 2
Joined: Wed Apr 08, 2009 6:10 pm

Re: Ooma services down?

Post by juddi » Mon Apr 13, 2009 3:12 pm

I am down also in new jersey(north)...This is not good!!!

nrs
Posts: 444
Joined: Sat Mar 14, 2009 11:45 am
Location: WI

Re: Ooma services down?

Post by nrs » Mon Apr 13, 2009 3:13 pm

Still down in Onalaska WI. Now the time is 6:12pm.

Now the down time is 5 hours and 14 minutes and counting. This is not good for a phone service.

Nr
Customer since March 2009
Hub/Scout
Telo/2 Handsets
2 Lynxes

Lifetime Premier Member

nefoma
Posts: 11
Joined: Fri Feb 20, 2009 2:58 pm

Re: Ooma services down?

Post by nefoma » Mon Apr 13, 2009 3:16 pm

Back on-line in North Carolina. Still can not log in to my account. It's 7:16 PM here.

update:

7:20 have logged into my main account and scout account.

I have been with ooma since February 04th and this is the first outage. Nonetheless, this outage is inexcusable. They should employ redundancy and failover, which they obviously don't.

I was with Vonage for five years and don't ever recall an outage of this magnitude.

Today, I had to use my Skype account and my cell phone to make outgoing calls. I potentially missed important business calls.

mjv5864
Posts: 26
Joined: Thu Apr 09, 2009 2:25 am

Re: Ooma services down?

Post by mjv5864 » Mon Apr 13, 2009 3:33 pm

nefoma wrote:Back on-line in North Carolina. Still can not log in to my account. It's 7:16 PM here.

update:

7:20 have logged into my main account and scout account.

I have been with ooma since February 04th and this is the first outage. Nonetheless, this outage is inexcusable. They should employ redundancy and failover, which they obviously don't.

I was with Vonage for five years and don't ever recall an outage of this magnitude.

Today, I had to use my Skype account and my cell phone to make outgoing calls. I potentially missed important business calls.

I've had Vonage for 5 years as well and never experienced an outage.

User avatar
number9
Posts: 126
Joined: Wed Jan 14, 2009 6:04 pm
Location: Northern Indiana

Re: Ooma services down?

Post by number9 » Mon Apr 13, 2009 3:37 pm

RCH wrote:As I was sitting here reading, OOMA has come back online. Looks like all is good in Indiana. Clicked online at 7:05 Eastern.

RCH
Yes back on line in Northern Indiana! It's been about 15 minutes.
Plays PRS guitars

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