How long for Verizon to turn off service after a port?

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nippyjun
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Joined: Tue Sep 07, 2010 8:22 pm

How long for Verizon to turn off service after a port?

Post by nippyjun » Tue Sep 21, 2010 10:41 am

Hi, I ported my number from Verizon. It happened yesterday. I can still dial out of my old landline today. But incoming calls go to the telo and i can call out of my telo and the cid show up with the ported number. So i can dial out of my landline and my telo and both have the same ported number as their CID.

Does it take a few days for Verizon to turn off the service completely?

Thanks.

cylooma
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Re: How long for Verizon to turn off service after a port?

Post by cylooma » Tue Sep 21, 2010 12:31 pm

nippyjun wrote:Hi, I ported my number from Verizon. It happened yesterday. I can still dial out of my old landline today. But incoming calls go to the telo and i can call out of my telo and the cid show up with the ported number. So i can dial out of my landline and my telo and both have the same ported number as their CID.

Does it take a few days for Verizon to turn off the service completely?

Thanks.
Your port is definitely complete. I had the same issue with Cox when I ported over to Ooma. The old Cox line would still work for dialing out. But all incoming calls would go to the Telo and I can use the Telo to make outgoing calls with the new CID. I called Cox and make sure they shut off the service. A couple of days later, the old Cox phone line went dead finally. You might want to call Verizon and do the same.
Cox HSI -> Motorola cable modem -> Netgear wndr3700 w/ Qos -> Ooma Telo -> Uniden DECT2188-3

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lbmofo
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Re: How long for Verizon to turn off service after a port?

Post by lbmofo » Tue Sep 21, 2010 12:41 pm

It took a couple of days before my Verizon dialtone went away.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
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nippyjun
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Re: How long for Verizon to turn off service after a port?

Post by nippyjun » Tue Sep 21, 2010 1:12 pm

Thanks for the input. I'll wait a few days to call them if it doesn't turn off.

I appreciate it.

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southsound
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Re: How long for Verizon to turn off service after a port?

Post by southsound » Tue Sep 21, 2010 5:01 pm

Some states have a requirement that the utility continue to provide "soft" dialtone when your line is disconnected. If you live in one of those areas, you will be able to make 911 or calls to the utility even if you have no other service. If you post your state, others will chime in as to what their experience is. I like the feature because your utility co. dialtone is always on - they run the traditional telco's on battery power - so even if the network or your ooma is down you can still make emergency calls. Washington state does not require it so when you disconnect, your line is dead.
ooma customer since February 2009
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Total Lines: 8 / Numbers: 11 / Handsets: 20
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nippyjun
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Re: How long for Verizon to turn off service after a port?

Post by nippyjun » Tue Sep 21, 2010 5:05 pm

Update. It's off now. It took 2 days for it to turn off. No dial tone at all. I checked my Verizon account online and it doesn't show it canceled yet but it just turned off overnight.
Last edited by nippyjun on Wed Sep 22, 2010 8:05 am, edited 1 time in total.

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southsound
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Re: How long for Verizon to turn off service after a port?

Post by southsound » Tue Sep 21, 2010 5:49 pm

Consumer Reports Electronics Blog wrote:An up-to-date-list of affected states is elusive; we struck out in obtaining one from the FCC and some industry groups. However, the following are likely states for some form of soft-tone requirement; we assembled the list from data in an FCC report published in 2000.

Here they are:

Arizona
California
Colorado
Delaware
Florida
Georgia
Hawaii
Idaho
Iowa
Massachusetts
Minnesota
Montana
New York
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
South Dakota
Utah
Vermont
Washington
Wyoming

However, we can't confirm that coverage is in effect in all those states today. Also, some soft-tone coverage is limited, in time or other respects. For example, according to the NANCE report, emergency service in Oklahoma is mandated for only 30 days following the suspension of service. In Ohio, the period is only 14 days.

Conversely, some carriers may provide service that isn't mandated by law, according to Rick Jones, Operations Issues Director for the National Emergency Number Association (NENA), an advocacy organization for the 911 emergency telephone number system. Mr. Jones says many larger carriers provide soft-dial-tone 911 coverage even in states that don't require it
.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
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lbmofo
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Re: How long for Verizon to turn off service after a port?

Post by lbmofo » Tue Sep 21, 2010 9:30 pm

I am in WA too. When I dropped my Verizon, the dialtone died a few days later. My friend who lives a few miles away who also dropped Verizon about a year ago still gets a dialtone. I think it is called an Express Dialtone; the purpose is to provide an easy way for folks to sign up to phone service but also allows 911 calls. Same company within the same general area, with inconsistent behavior. :?
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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