Need extra help installing your Ooma Hub or Telo system? Let us know.
#60633 by cjw7
Sun Jul 25, 2010 2:16 am
How do I do this? I can't get it to work. I am having problems with the call quality and internet pages loading slowly, and there is nothing wrong with the wiring since I don't have any problems w/ internet loading when I unhook the ooma.
I have the hub first, then the modem, and I see many people posting that they have the modem first, but I can't figure out how to do that.
#60635 by murphy
Sun Jul 25, 2010 2:53 am
What is your ISP? DSL, cable, FIOS?
It is not possible to put the hub in front of a modem.
Are you calling a router a modem?
The input to a cable modem is a coaxial cable connection.
#60680 by cjw7
Sun Jul 25, 2010 3:26 pm
What is your ISP? DSL, cable, FIOS? cable
It is not possible to put the hub in front of a modem. why do I read some people doing this? I guess I don't understand.
Are you calling a router a modem? I only have the modem/ router combo in one
The input to a cable modem is a coaxial cable connection
#60681 by cjw7
Sun Jul 25, 2010 3:27 pm
It is not possible to put the hub in front of a modem.

I guess this is for when people have a separate router, right?
#60687 by murphy
Sun Jul 25, 2010 5:33 pm
#60689 by cjw7
Sun Jul 25, 2010 5:43 pm
that is the way it is set up..I was just wondering if there was a different setup I could try since the call quality is bad and my internet loads slowly sometimes. The wiring is not the problem since I have no problems with the internet when the ooma is not connected.

Who is online

Users browsing this forum: Google [Bot] and 6 guests