Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#55121 by aacctv
Sun May 09, 2010 9:26 pm
Just got a hub from Fry's "refurbished"and I just activated my account. I'm looking at the "my account" page. I dont understand what they are talking about.
Your service level is: Premier, Free Trial
Base service tier: Ooma Core
Trial status: Trial ends in 59 days
Taxes and fees: No payments due at this time, subject to Terms and Conditions

What I dont understand is that what would happen after 59 days? My account would go back to Basic for service Level? For the Base service tier, would it go back to Ooma Basic?

After 59 days, do I have to pay for all the taxes and fees?
#55125 by aacctv
Sun May 09, 2010 10:52 pm
I didnt have to put in my Credit Card #. So that would make my hub an Ooma Core? If so, am I guaranteed that I would not have to pay taxes and fees in the future?

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