Call Logs empty?

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frenchcamp49er
Posts: 167
Joined: Thu Jan 08, 2009 8:42 pm

Re: Call Logs empty?

Post by frenchcamp49er » Tue Apr 20, 2010 6:26 pm

Same problem here, missed some calls the last two days, and almost all calls today. The work around did not work for me.
Customer Since: January 2009
Ooma Hardware: Ooma Hub/Scout; Telo 04/02/10
Ooma Service: Premier Lifetime (Since December 2009)

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Bobby B
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Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
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Re: Call Logs empty?

Post by Bobby B » Wed Apr 21, 2010 9:44 am

You're able to see your call logs, but just not the most recent entries (from the past couple days)?
frenchcamp49er wrote:Same problem here, missed some calls the last two days, and almost all calls today. The work around did not work for me.
Bobby B

bodyinblack
Posts: 7
Joined: Fri Mar 12, 2010 7:04 pm

Re: Call Logs empty?

Post by bodyinblack » Wed Apr 21, 2010 11:08 am

No call logs at all for today. With one of our numbers being a business line, hopefully this gets corrected soon. The work-around did not work for us either.

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Call Logs empty?

Post by lbmofo » Wed Apr 21, 2010 11:29 am

Noticed that my call log didn't update with calls after 6+pm yesterday and then today, the ones before 10pm showed up but nothing after including this morning's calls showed up yet.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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kruegs
Posts: 45
Joined: Sun Jan 31, 2010 8:01 pm

Re: Call Logs empty?

Post by kruegs » Wed Apr 21, 2010 11:31 am

Count me in as well... nothing outbound, inbound, or missed in my call logs for the past 24 hours, yet I know there have been at least a dozen calls during that time...

mannino
Posts: 41
Joined: Thu Feb 18, 2010 5:59 am

Re: Call Logs empty?

Post by mannino » Wed Apr 21, 2010 12:30 pm

All my logs are back. :D

Hollywood
Posts: 139
Joined: Sun Mar 14, 2010 9:05 pm

Re: Call Logs empty?

Post by Hollywood » Wed Apr 21, 2010 2:26 pm

I have access to 3 Ooma accounts, mine, my mom's and my friends (neighbor). I called both of them today and the last call log entries from all 3 accounts are from yesterday.

No entries from today's calls. Something is not working.

Last week the logs were lost all together and the suggested clicking on the number in preferences fixed it. Even though the logs are not empty this time, I tried that again. Still no record of today's calls.

frenchcamp49er
Posts: 167
Joined: Thu Jan 08, 2009 8:42 pm

Re: Call Logs empty?

Post by frenchcamp49er » Wed Apr 21, 2010 5:35 pm

Bobby B wrote:You're able to see your call logs, but just not the most recent entries (from the past couple days)?
frenchcamp49er wrote:Same problem here, missed some calls the last two days, and almost all calls today. The work around did not work for me.

Yes
Customer Since: January 2009
Ooma Hardware: Ooma Hub/Scout; Telo 04/02/10
Ooma Service: Premier Lifetime (Since December 2009)

frenchcamp49er
Posts: 167
Joined: Thu Jan 08, 2009 8:42 pm

Re: Call Logs empty?

Post by frenchcamp49er » Wed Apr 21, 2010 5:37 pm

frenchcamp49er wrote:
Bobby B wrote:You're able to see your call logs, but just not the most recent entries (from the past couple days)?
frenchcamp49er wrote:Same problem here, missed some calls the last two days, and almost all calls today. The work around did not work for me.

Yes

No logs for today
Customer Since: January 2009
Ooma Hardware: Ooma Hub/Scout; Telo 04/02/10
Ooma Service: Premier Lifetime (Since December 2009)

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bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Call Logs empty?

Post by bw1 » Wed Apr 21, 2010 8:01 pm

I have the same problem - no calls in the call log since yesterday at 7:42 PM. The calls are showing up on my Panasonic handset caller list and the Telo handset call log though.

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