Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#4595 by sburke39
Fri Mar 13, 2009 11:19 am
I'm wondering if anyone else has experienced this:

An unanswered, outside caller goes to my OOMA voice mail. He/she leaves a message, and then fails to properly hang up their phone. OOMA voice mail will eventually put out a "thank you" message, but will not disconnect the call. The outside caller stays connected. No "off hook" sirens or other indication of a problem.

Seems to me that OOMA should disconnect the line. Would like to know if anyone else experiences this, or is it just my equipment?

#5037 by sclabrl
Thu Mar 19, 2009 1:40 pm
Mine does the same. I don't know why but it's getting bothersome because the busy tones heard on the speaker don't stop until you pick up the phone...

I'm being patient with the ooma, but getting aggravated.

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