Getting a busy tone when calling people.

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jack_bauer
Posts: 25
Joined: Fri Feb 13, 2009 8:48 pm

Getting a busy tone when calling people.

Post by jack_bauer » Wed Feb 25, 2009 5:01 pm

My current setup is the Ooma hub with with a landline.
Lately I have been getting a busy tone when calling certain people, including my cell phone. My family at home now have trouble reaching me. Is there a fix for this problem? Is this a common issue?

murphy
Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Getting a busy tone when calling people.

Post by murphy » Wed Feb 25, 2009 5:39 pm

I have reported one number to them that gets a busy signal when I try to dial it but have not received a response.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

jack_bauer
Posts: 25
Joined: Fri Feb 13, 2009 8:48 pm

Re: Getting a busy tone when calling people.

Post by jack_bauer » Thu Feb 26, 2009 10:54 pm

How do you report the numbers to them?

murphy
Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Getting a busy tone when calling people.

Post by murphy » Fri Feb 27, 2009 4:12 am

jack_bauer wrote:How do you report the numbers to them?
Click on contact at the top of the page.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

jack_bauer
Posts: 25
Joined: Fri Feb 13, 2009 8:48 pm

Re: Getting a busy tone when calling people.

Post by jack_bauer » Fri Feb 27, 2009 12:09 pm

I think I might call them instead. Emails do not seem very reliable.

dbayer
Posts: 9
Joined: Mon Jun 23, 2008 9:08 am

Re: Getting a busy tone when calling people.

Post by dbayer » Mon Mar 02, 2009 12:42 pm

I've been having this problem as well. Sometimes if I wait for the Ooma tone to stop and then dial the number slowly it will go through, but it seems to be hit or miss.

Daniel

jack_bauer
Posts: 25
Joined: Fri Feb 13, 2009 8:48 pm

Re: Getting a busy tone when calling people.

Post by jack_bauer » Wed Mar 18, 2009 4:51 pm

I would contact them directly to see what's up. Suddenly, after a while, it started working again. Although, that just means I got lucky. The only problem I have now is that when I call certain numbers it takes about 15-20 sec for the telephone ringing sound to come up.

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Getting a busy tone when calling people.

Post by WayneDsr » Wed Mar 18, 2009 5:12 pm

Have you tried hitting the # sign after you dial the number? That usually speeds things up as ooma is waiting for a 10 digit number to be dialed.

Wayne

jack_bauer
Posts: 25
Joined: Fri Feb 13, 2009 8:48 pm

Re: Getting a busy tone when calling people.

Post by jack_bauer » Wed Mar 18, 2009 5:39 pm

really?!?!?!? I didn't know that. I'll try that.

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