remote handsets don't ring

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
Post Reply
rtrugman
Posts: 3
Joined: Sun Oct 25, 2009 1:40 am

remote handsets don't ring

Post by rtrugman » Wed Dec 02, 2009 2:55 am

My ooma is connected to a Uniden DECT 6.0 base station with 5 remote handsets. The base station and scout work fine, but the remote handsets do not ring when I get a call. However they light up, the caller id works, and calls can be answered and made. Can you suggest how to get the remotes to ring?
Last edited by rtrugman on Wed Dec 02, 2009 6:00 am, edited 1 time in total.

murphy
Posts: 7205
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: remote handsets don't ring

Post by murphy » Wed Dec 02, 2009 3:48 am

That suggests that the ringers in the 5 handsets are disabled. Ooma has no control of what the Uniden base tells the remote handsets to do.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Post Reply