My credit card billing address has two lines in it and on My Ooma there is no place for a second address line.
That has caused me a 'glitch' or two in other web sites. For myself, I'd use the Paypal plugin to generate a one-time usage cc.
You are correct I didn't have to enter the number with the core system. But I wanted to make an international call. After purchasing the international minutes I tried to remove the credit card from the account and couldn't.jazzyone wrote:I may be wrong but I don't believe you have to enter a cc number with the core system. The only reason I had to enter a number was because I purchased the Premier Service. Otherwise it would have been blank.
Unless I signed up for some service with reoccurring charges, holding on to my cc number is unnecessary. I'm quite happy entering my cc number each time I use it.
Thanks. ShopSafe doesn't sound bad. I'll have a look.tommies wrote:I use ShopSafe/Virtual CC number. Each number can only use with one merchant, and afterward, I just close the number. I use it every where(except swiping at point of sale terminal): on the net, over the phone, snail mail remitting stub, etc.
I don't have the option to tell the merchant to delete my CC info, but I have a way to make it un-usable.
You can do the same.
Anything to counter that is cause for termination of service. Period!
And believe me, once they deal with the little chaos they're in right now, they will start verifying every account that it is complying! The reason is very simple: if someone uses 411 for example, I doubt the operator is going to check with OOMA first before helping the caller!
Further more, I don't see what the big deal is about giving a financial caution: we do it all the time in most of our dealings; it is called Security Deposit.
I did. The customer rep said that I can do it at my account site, but it won't let you. So I replied and asked if he could, but I never got a reply.bw1 wrote:Did you try calling customer service and asking them to remove your credit card information?
I really don't mean to belabor this issue but I like doing business with companies that empower the customer, and I've very suspicious of those that entrap or take away flexibility from customers. Once a company has your card you can get charged for services for which you did not sign up simply because you clicked on the wrong button or forgot to uncheck something on the website. Also I do a better job of protecting my credit than any company.
If I sign up for Premier or other services I very much understand requiring credit card info. But having only core service should give the customer max flexibility. I remove my credit card info from all online companies after paying for purchases. And these companies I use give me the option.
Come on Ooma.
Thanks again Ooma. I'm already thinking of updating to Premier before Dec 31.
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.