To Voicemail Light always on

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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mikenels2000
Posts: 3
Joined: Mon Feb 02, 2009 8:08 am

To Voicemail Light always on

Post by mikenels2000 » Mon Feb 09, 2009 4:34 pm

I installed my ooma on my att uverse, and now my "send to voicemail" light is always on and I cannot receive incoming calls.

Has anyone else experienced this? My ooma "blue" ooma light is on and I can make outgoing calls.

murphy
Posts: 7261
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: To Voicemail Light always on

Post by murphy » Mon Feb 09, 2009 4:50 pm

Push and hold the button until the light goes out.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

mikenels2000
Posts: 3
Joined: Mon Feb 02, 2009 8:08 am

Re: To Voicemail Light always on

Post by mikenels2000 » Mon Feb 09, 2009 6:36 pm

That did it thanks! I had clicked the button many times, but apparently I didn't hold it down long enough. The other buttons on the device work by a simple click, so I did not think to hold it down and wait.

Thank You!!!!

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