Can't stop call forwarding on 2nd line!

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1stlink
Posts: 8
Joined: Sun May 04, 2008 8:27 am

Can't stop call forwarding on 2nd line!

Post by 1stlink » Thu Oct 15, 2009 4:17 am

I can't stop call forwarding on my 2nd line! I had set both lines ringing on my mobile phone but when I turned the forwarding off it did NOT turn off my 2nd (Scout) number.
I don't see any way to correct this in the new My Ooma"
Moments ago I did turn forwarding ON for "system failure". I don't know yet if that will stop the other forwarding problem.

Cheers

murphy
Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Can't stop call forwarding on 2nd line!

Post by murphy » Thu Oct 15, 2009 5:25 am

If the second phone number is assigned to a scout, you have to log into My Ooma using that phone number to control it's characteristics.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

1stlink
Posts: 8
Joined: Sun May 04, 2008 8:27 am

Re: Can't stop call forwarding on 2nd line!

Post by 1stlink » Thu Oct 22, 2009 6:08 am

Thanks Murphy, but now I get a message that says there is a problem with doing that, try later, etc. I'll keep trying. At least I now know the required procedure.

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