How Long For CallerID to Display Correct Name

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MikeekiM
Posts: 213
Joined: Wed Aug 12, 2009 9:55 am

How Long For CallerID to Display Correct Name

Post by MikeekiM » Fri Aug 28, 2009 8:25 pm

LOL... My friends aren't answering their phones when I call because they tell me that someone named "Omar" is calling (I am assuming that they mean Ooma...but they always tell me it's "Omar")....

How long till my name replaces Omar? :D
Customer Since: August 2009
Ooma Hardware: Ooma Telo (Original Legacy Hub/Scout Customer)
Ooma Service: Premier Lifetime (Since October 2009)

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: How Long For CallerID to Display Correct Name

Post by niknak » Fri Aug 28, 2009 10:00 pm

It could take a few weeks.
The caller ID info must propagate around the country to all the databases used by the different phone companies.
If it doesn't, you should call ooma customer service and they will work on it for you
see this topic ....

http://forums.ooma.com/viewtopic.php?f=2&t=2501

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jmassimilla
Posts: 525
Joined: Sat Feb 07, 2009 4:38 am
Location: Burlington County, South Jersey

Re: How Long For CallerID to Display Correct Name

Post by jmassimilla » Sat Aug 29, 2009 3:43 pm

I have 2 Ooma accounts. With each account, I waited for a few weeks for the caller id to change. When it didn't change, I contacted customer service. In both cases, the problem was resolved within 2 days.
Customer since Feb 2009
2 Hub/Scout
1 Telo/Handset
Lifetime Premier Subscriber

nspereira
Posts: 4
Joined: Sat May 09, 2009 7:31 pm

Re: How Long For CallerID to Display Correct Name

Post by nspereira » Thu Sep 03, 2009 7:27 pm

I think there might be a confussion, my name never shows and I have control of my number showing, as for propagating around the US, no it still does not work. If your friends have speeddial on their phone they can enter your name and number so when you call their phone will read your number and then you name will show. Also OOma does NOT publish the telephone numbers they issue, they are not listed under directory assistance or published in any telephone book. If this is something you want, you will need to contact the company that produces your local telephone book and you will have to add it on like to places like whitepages.com or verizon or whatever. This I like cause I have an unlisted telephone number I don't have to pay for kewl.

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: How Long For CallerID to Display Correct Name

Post by southsound » Thu Sep 03, 2009 9:33 pm

My response remains the same as I gave in the thread that niknak referenced:
southsound wrote:Times vary greatly. I'm still waiting for my CID to show up correctly in the Qwest database. Then again, it has only been since February and I've put in less than 5 requests/tickets. All have been closed by ooma without the correct CID showing up. Just call me Unavailable.
Let's see - February till September... I guess even with fuzzy math that's quite a while.

MikeekiM, just tell your friends that you've gone undercover on an international assignment and Omar is your code name. When they ask for details just tell them it's classified. :razz:
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

MikeekiM
Posts: 213
Joined: Wed Aug 12, 2009 9:55 am

Re: How Long For CallerID to Display Correct Name

Post by MikeekiM » Fri Sep 04, 2009 11:01 am

southsound wrote:My response remains the same as I gave in the thread that niknak referenced:
southsound wrote:Times vary greatly. I'm still waiting for my CID to show up correctly in the Qwest database. Then again, it has only been since February and I've put in less than 5 requests/tickets. All have been closed by ooma without the correct CID showing up. Just call me Unavailable.
Let's see - February till September... I guess even with fuzzy math that's quite a while.

MikeekiM, just tell your friends that you've gone undercover on an international assignment and Omar is your code name. When they ask for details just tell them it's classified. :razz:
I'm having dinner with them this weekend... I'll let them know in person about my role as a secret operative... :)
Customer Since: August 2009
Ooma Hardware: Ooma Telo (Original Legacy Hub/Scout Customer)
Ooma Service: Premier Lifetime (Since October 2009)

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