Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#17752 by MikeekiM
Fri Aug 28, 2009 8:25 pm
LOL... My friends aren't answering their phones when I call because they tell me that someone named "Omar" is calling (I am assuming that they mean Ooma...but they always tell me it's "Omar")....

How long till my name replaces Omar? :D
#17756 by niknak
Fri Aug 28, 2009 10:00 pm
It could take a few weeks.
The caller ID info must propagate around the country to all the databases used by the different phone companies.
If it doesn't, you should call ooma customer service and they will work on it for you
see this topic ....

#18023 by jmassimilla
Sat Aug 29, 2009 3:43 pm
I have 2 Ooma accounts. With each account, I waited for a few weeks for the caller id to change. When it didn't change, I contacted customer service. In both cases, the problem was resolved within 2 days.
#18921 by nspereira
Thu Sep 03, 2009 7:27 pm
I think there might be a confussion, my name never shows and I have control of my number showing, as for propagating around the US, no it still does not work. If your friends have speeddial on their phone they can enter your name and number so when you call their phone will read your number and then you name will show. Also OOma does NOT publish the telephone numbers they issue, they are not listed under directory assistance or published in any telephone book. If this is something you want, you will need to contact the company that produces your local telephone book and you will have to add it on like to places like whitepages.com or verizon or whatever. This I like cause I have an unlisted telephone number I don't have to pay for kewl.
#18927 by southsound
Thu Sep 03, 2009 9:33 pm

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