Flashing red flower but phone and net fine

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bdk
Posts: 1
Joined: Mon Oct 28, 2013 6:23 am

Flashing red flower but phone and net fine

Post by bdk » Mon Oct 28, 2013 6:57 am

Happened to notice the red (or pink, have not see anything I would call purple) flower flashing rapidly. As I am writing this via the net, that is working. I did a test call using Ooma and all was fine. Is this something to be concerned about? Flashing red (or pink) usually indicates a problem, right?

holmes4
Posts: 534
Joined: Wed Mar 20, 2013 3:18 pm
Location: New Hampshire

Re: Flashing red flower but phone and net fine

Post by holmes4 » Mon Oct 28, 2013 9:34 am

Try rebooting the adapter (remove power for 30 seconds and reconnect.) It could be that it was doing a firmware update - I caught mine doing that.
Steve

Tom
Ooma Moderator
Posts: 4351
Joined: Sat Sep 05, 2009 8:07 am

Re: Flashing red flower but phone and net fine

Post by Tom » Mon Oct 28, 2013 10:59 am

There's an open bug for this. It's hard to reproduce but when done booting the telo can fail to turn off the blinking logo. It's a benign failure. Simply power cycle the telo again to clear it.

blacknumberone
Posts: 8
Joined: Tue Apr 14, 2009 11:46 am

Re: Flashing red flower but phone and net fine

Post by blacknumberone » Sun Nov 03, 2013 10:22 am

Not sure if this is the same problem.... I have a Blinking Purple and Blue System Status with a chirping sound; what is this? I just installed the Ooma Wireless Adapter to the new unit. It’s usually on the blue status, but it blinks purple and a short beeping sound and turns back to blue status every few minutes. Any pointers?

Tom
Ooma Moderator
Posts: 4351
Joined: Sat Sep 05, 2009 8:07 am

Re: Flashing red flower but phone and net fine

Post by Tom » Sun Nov 03, 2013 10:46 am

Your forum account email is associated with an Ooma account that has an Ooma Hub, not an Ooma Telo. Please update your email.

blacknumberone
Posts: 8
Joined: Tue Apr 14, 2009 11:46 am

Re: Flashing red flower but phone and net fine

Post by blacknumberone » Sun Nov 03, 2013 10:56 am

I got a new Ooma Telo for the inlaws... just installed it yesterday for them. Just trying to work out the bugs. Any suggestions on this issue? Thanks

Tom
Ooma Moderator
Posts: 4351
Joined: Sat Sep 05, 2009 8:07 am

Re: Flashing red flower but phone and net fine

Post by Tom » Sun Nov 03, 2013 11:13 am

For the porting questions please contact support. As for the blinking. The touch panel is picking up key presses. Check if there's anything near the telo that may be interfering with the touch panel. If not let me know and we can try something else.

You can turn off the sound effects by dialing *#*#511.

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