Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#109994 by Kamakzie
Fri May 17, 2013 8:22 pm
My outgoing Caller ID still shows "Michigan Call". A lot of people won't answer thinking its a telemarketer. The number wasn't a port as it was an Ooma number. Any ideas how long it takes to get my name on the ID?
#110002 by murphy
Sat May 18, 2013 3:06 am
The usual statement is 10 business days.

Ooma does not transmit your caller ID name. No phone company does. The receiving phone company looks up the number in whatever database they use to get your name. There are a lot of caller ID databases in the country and they all have to be updated before your caller ID name will work correctly.
#110023 by lbmofo
Sat May 18, 2013 12:02 pm
You can try calling other landline carriers to see if your callerid name all show as "Michigan"
Maybe call Ooma customer service to tell them if no one has it right.

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