Goes to Voicemail when internet down (and no Premiere)?

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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cacophony
Posts: 39
Joined: Sat Feb 23, 2013 10:11 pm

Goes to Voicemail when internet down (and no Premiere)?

Post by cacophony » Sat Feb 23, 2013 10:17 pm

If my internet is down and somebody calls my Ooma Telo number does it still go to voicemail? Will my Telo indicate that there's a message when the internet comes back up?

I see that the Premier service has a call forwarding option in this case, but I don't plan on subscribing to Premier.

Thanks!

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lbmofo
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Re: Goes to Voicemail when internet down (and no Premiere)?

Post by lbmofo » Sat Feb 23, 2013 10:37 pm

Voicemail is part of basic and resides on the server so Telo will blink with message indicator.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
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cacophony
Posts: 39
Joined: Sat Feb 23, 2013 10:11 pm

Re: Goes to Voicemail when internet down (and no Premiere)?

Post by cacophony » Sat Feb 23, 2013 11:08 pm

Thanks, good to hear! I just tested as well by unplugging my modem and making a call. After reconnecting my modem, the Telo continued to have the flashing red light for multiple minutes, and only seemed to recover after I manually rebooted it. But after the reboot, I did see the message I left.

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