Whitelist ... please

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Tom
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Re: Whitelist ... please

Post by Tom » Fri Dec 14, 2012 12:35 pm

This is actively being worked on.

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lbmofo
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Re: Whitelist ... please

Post by lbmofo » Fri Dec 14, 2012 12:58 pm

Tom B wrote:This is actively being worked on.
This is great news.

Tom, can you speak to some other items as well or?
Bobby B wrote:There are many open requests for blacklist enhancements, including:

- Wildcarding for blacklists
- Blacklisted calls appearing in the call logs
- Whitelisting callers that appear on the contact list
- Provide option to blacklist all invalid US numbers

Unfortunately, I don't have a timeframe on when we'll see the above features implemented.
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Tom
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Re: Whitelist ... please

Post by Tom » Fri Dec 14, 2012 1:03 pm

wildcarding for blacklists is included

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lbmofo
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Re: Whitelist ... please

Post by lbmofo » Fri Dec 14, 2012 1:07 pm

Tom B wrote:wildcarding for blacklists is included
This would be a game changer for Ooma.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
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lbmofo
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Re: Whitelist ... please

Post by lbmofo » Sat Dec 22, 2012 11:13 am

Tom B wrote:wildcarding for blacklists is included
Tom, again, great news....but wanted to make sure this registers regarding Blacklist enhancements with the product dev guys.

In addition to what Bobby mentioned below,
Bobby B wrote:There are many open requests for blacklist enhancements, including:

- Wildcarding for blacklists
- Blacklisted calls appearing in the call logs
- Whitelisting callers that appear on the contact list
- Provide option to blacklist all invalid US numbers

Unfortunately, I don't have a timeframe on when we'll see the above features implemented.
There are a couple of additional items that are very important to the enhancement requesters.

1) Blacklist Stats/hit counter.
Bobby B wrote:For (2)-(4) - We have been planning to gather and show blacklist statistics after we implement some architectural changes to the call flow. Unfortunately, these changes aren't trivial and I can't say when we'll have these statistics available.
2) Blacklist entry level treatment option.
scots wrote:One way I'd like to see the Blacklist evolve is to have the ability to assign what happens to the call on a per number basis rather than applying the same setting to the entire Blacklist as a whole.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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OneCustomerOfMany
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Re: Whitelist ... please

Post by OneCustomerOfMany » Thu Dec 27, 2012 1:53 pm

Tom B wrote:This is actively being worked on.
That is excellent news. If ooma gives me good (or even just decent) whitelisting support, I will be a happy customer. And even though I like ooma and would like to stay with ooma, I will probably move to the first reasonably-priced service that gives me whitelisting. I want that to be ooma.

Telemarketing calls are just that ubiquitous, obnoxious, disruptive, ... and evil.

joe123
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Re: Whitelist ... please

Post by joe123 » Sun Dec 30, 2012 3:41 am

I've been pushing for black listing every since I switched to Ooma and immediately got bomboarded with automated Telemarkerts and it has not stop since the day I switched.

I would prefer a while-list instead of a black-list so I welcome yours better.

With a white-list, it's easier to program in all of the people you know and want to receive calls from leaving everyone else to go to voice mail.

White-list, Black-list, Yellow-list, anything to get the freaking automated Telemarketers in check.

jaxf250
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Re: Whitelist ... please

Post by jaxf250 » Wed Jan 09, 2013 11:54 am

Tom B wrote:This is actively being worked on.
Thank God. I will offer to beta test if you need help. We also need to incr. B/L #'s beyond 256 or give us wildcarding... thanks for listening....

joe123
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Re: Whitelist ... please

Post by joe123 » Fri Jan 11, 2013 10:01 pm

What is the time frame for the wildcard white / black listing?

This is an honest question because in my previous job, any project that manament wanted to kill would get the lable of "We are working on it" with a one hour per year allocated to said project so that everyone would be able to say:

"We are working on it".

How many more weeks till we see something setup?

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lbmofo
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Re: Whitelist ... please

Post by lbmofo » Tue Jan 22, 2013 11:11 am

lbmofo wrote:
Tom B wrote:wildcarding for blacklists is included
Tom, again, great news....but wanted to make sure this registers regarding Blacklist enhancements with the product dev guys.

In addition to what Bobby mentioned below,
Bobby B wrote:There are many open requests for blacklist enhancements, including:

- Wildcarding for blacklists
- Blacklisted calls appearing in the call logs
- Whitelisting callers that appear on the contact list
- Provide option to blacklist all invalid US numbers

Unfortunately, I don't have a timeframe on when we'll see the above features implemented.
There are a couple of additional items that are very important to the enhancement requesters.

1) Blacklist Stats/hit counter.
Bobby B wrote:For (2)-(4) - We have been planning to gather and show blacklist statistics after we implement some architectural changes to the call flow. Unfortunately, these changes aren't trivial and I can't say when we'll have these statistics available.
2) Blacklist entry level treatment option.
scots wrote:One way I'd like to see the Blacklist evolve is to have the ability to assign what happens to the call on a per number basis rather than applying the same setting to the entire Blacklist as a whole.
A couple more related items not to lose sight on:
Import/export blacklists
Editing multiple Blacklist entries

Edit 5/2/13: Other than the above, more here: Collection of Blacklist Related Requests
Last edited by lbmofo on Thu May 02, 2013 2:45 pm, edited 2 times in total.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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