The modular plug or plugs in some cases, should be pulled out, disconnected. Either that or all the wires are off the screw terminals.
In any case, your cable modem/phone is feeding your house wires right now at the jack near the modem so all your other phone jacks in the house works? In this case, just pull the phone cord from the modem and plug it into Ooma's "phone" port and you'd be set (phone cord from Ooma to wall jack instead of phone cord from cable modem to wall jack).
If you want to use Ooma right away this way, you can first forward your cable phone to your Ooma assigned number. Before porting completes, your outgoing callerid would be your Ooma assigned number.
After your number port, you can probably return your modem/phone unit and save some $ on monthly modem rental fee ($7-$10/month) by using your own modem (Costco store has SB6121 DOCSIS 3 modems for $74.99). Just need to call in to cable company and tell them your modem's MAC number and they can swap out your modem for you; then return the rental one to them.
After the number is ported will I have to change any connections to make all my jacks work for Ooma? Will I still keep phone cord that connects Cox jack to modem?
I owned my own internet modem when Cox came out to house to install the phone. The guy disconnected my modem and put a phone/internet modem in its place. I threw away my modem cuz it was old and slow. I don't think that Cox is charging modem rental but I will check. Thanks for all your help.
You can test this right now if you want. The phone cord currently running from modem to jack, make that go from Ooma "phone" port to jack. See if your kitchen cordless phone works fine when Ooma number is called.
In about 6 months, I will be moving out of state and I will keep both my numbers. When I signed up for Ooma I chose an area code for the new state. I will be temporarily living with one of my sons til my house is ready. I will not cancel Ooma. Can I just forward both numbers to my cell? If I don't use the telo for 2 months will that be alright?
Once you get confirmation your number has ported, chances are, you will still get dialtone from your Cox modem so make sure you disconnect modem from the jack and connect Ooma's "phone" port to the jack instead.crj129 wrote:I will wait until my number is ported from Cox. That will be Tuesday.
Yes, forwarding will work. The out of state number will become the 2ndary number once your port completes; ported in number will become your primary. Keeping your Ooma offline is fine. I would connect it to internet every 6 months and get it connected online; would even make a couple of test calls with it just in case (Ooma sometimes deactivates Ooma devices/accounts if offline for more than 6 months; I doubt that it would happen if Premier subscriber but just in case).crj129 wrote:In about 6 months, I will be moving out of state and I will keep both my numbers. When I signed up for Ooma I chose an area code for the new state. I will be temporarily living with one of my sons til my house is ready. I will not cancel Ooma. Can I just forward both numbers to my cell? If I don't use the telo for 2 months will that be alright