Ooma Contacts page messed up!

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thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Ooma Contacts page messed up!

Post by thunderbird » Wed Jan 02, 2013 12:30 pm

I noticed that the Ooma Contacts page has been messed up for some time. https://www.ooma.com/company/contact

Also after logging in to the Ooma Forum, sometimes after selecting another page, or clicking on a thread in the text of the post, the login process has to be completed over again.

These things are happening with any browser.

murphy
Posts: 7229
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Ooma Contacts page messed up!

Post by murphy » Wed Jan 02, 2013 1:51 pm

It looks fine to me.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Ooma Contacts page messed up!

Post by thunderbird » Wed Jan 02, 2013 4:08 pm

murphy:
One example is the Customer Suppport item that you posted below from Contacts page:

Customer Support

Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

In thread at: viewtopic.php?f=9&t=15043&p=104734&hili ... ay#p104734


Should Be:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Ooma Contacts page messed up!

Post by southsound » Thu Jan 03, 2013 8:58 am

thunderbird,

I agree. I tried it in both Chrome and IE. Line break is missing in both. Seems to be a <br /> missing from the page source code. Speaking of such, you would not believe the amount of code that is used to generate that page. Right click and choose View Source to see what I mean.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

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Bobby B
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Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
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Re: Ooma Contacts page messed up!

Post by Bobby B » Fri Jan 04, 2013 1:34 pm

Thanks for the catch - it should be resolved now.

I've also asked the web team to look into the forum session timeout issue.
Bobby B

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