porting from Verizon

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mejone1
Posts: 6
Joined: Sun Oct 17, 2010 1:48 pm

porting from Verizon

Post by mejone1 » Mon Nov 01, 2010 2:07 pm

I put in a port request with ooma. They tell me they can't complete the port because there's a work order on the line. Verizon says the work order is a disconnect order resulting from the ooma port request Ooma won't help and verizon says if they can cancel it (still looking into it with verizon) it will cancel the port. Now what? Anybody had any luck porting from verizon? by the way, verizon is not my broadband provider.

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lbmofo
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Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: porting from Verizon

Post by lbmofo » Tue Nov 02, 2010 10:39 am

https://www.ooma.com/support/knowledgeb ... d-messages

Verizon is trying to pull a fast one on you. Call them and have them straighten out the situation or tell them you'd file a FCC complaint.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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