specific callers always go direct to voice mail

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jds580s
Posts: 6
Joined: Thu Aug 05, 2010 10:34 am

specific callers always go direct to voice mail

Post by jds580s » Fri Oct 29, 2010 7:00 pm

The first time or two it happened I thought it was just a fluke, but there are a few callers (2 or 3) that call me and I get one ring then they go straight to voicemail.

I do not have DND turned on, and I went through my black list which has just 10 numbers and none of them are listed.

It happens every time for just a couple specific callers. Any ideas?

Thanks!
Last edited by jds580s on Sat Oct 30, 2010 5:57 am, edited 2 times in total.

Bill D
Posts: 331
Joined: Mon Oct 26, 2009 6:06 am
Location: 2 Telos in FL & 1 in CA

Re: specific callers always go direct to voice mail

Post by Bill D » Fri Oct 29, 2010 7:49 pm

A few months ago, I was dealing with AT&T support folks about a non-Ooma issue and every time they called my Ooma line it went straight to Voicemail. They had to call my cell to reach me. Since they were supposed to be phone experts, I asked them what was happening. They were stumped. They also never heard of Ooma. I've had 3 hubs for over a year and never had that problem any other time.

Bill

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