Trouble with Telo Handset and GV answering

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Mancub
Posts: 1
Joined: Mon Oct 25, 2010 2:37 pm

Trouble with Telo Handset and GV answering

Post by Mancub » Mon Oct 25, 2010 2:42 pm

I have GoogleVoice ringing my Ooma number (and several others). I am not setup to use GVE. Ooma config: Telo with normal cordless phone and a Telo Handset in another room.

When someone calls, both phones ring. If I pick up the normal cordless phone, GV presents the call (press '1' to answer...). Everything works fine. If I answer on the Telo Handset, I hear the announcement (press '1'....) but pressing '1' does not answer the call. I have never been able answer a call.

Suggestions? Is this a DTMF(?) bug that could be fixed in firmware? Some other setting that needs to be fixed?

TIA,
mc

ntoy

Re: Trouble with Telo Handset and GV answering

Post by ntoy » Wed Oct 27, 2010 3:17 pm

Hello,

It did not look like MultiRing was enabled on your account. Please allow about 15 minutes & then reboot your telo & try again.

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