When complete porting, which "temporary" line drops?

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CTsleepy
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When complete porting, which "temporary" line drops?

Post by CTsleepy » Sun Oct 24, 2010 5:12 pm

I have a "temporary" number and a second line. I am porting my ATT number (in process). Will OOMA ask me which number to drop? I'd rather drop the "temporary" number and keep the second line number because it is closer and local. How can I do that? Thanks!

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lbmofo
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Re: When complete porting, which "temporary" line drops?

Post by lbmofo » Mon Oct 25, 2010 6:25 am

If you have 2 numbers from Ooma, the primary number gets replaced with the ported number and the 2ndary stays. If you have only 1 number from Ooma, the primary becomes the 2ndary when port completes.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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DTMF
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Re: When complete porting, which "temporary" line drops?

Post by DTMF » Mon Oct 25, 2010 6:40 am

lbmofo wrote:If you have only 1 number from Ooma, the primary becomes the 2ndary when port completes.
For me, the Ooma-assigned number was dropped when my port completed.
Ooma customer since November 2009.
Formerly employed at another VoIP company.
My opinions are my own.

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lbmofo
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Re: When complete porting, which "temporary" line drops?

Post by lbmofo » Mon Oct 25, 2010 7:56 am

DTMF wrote:
lbmofo wrote:If you have only 1 number from Ooma, the primary becomes the 2ndary when port completes.
For me, the Ooma-assigned number was dropped when my port completed.
Oops, I suppose when basic/core service, ported number replaces the primary number.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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