If you're porting your number, you're keeping your number, so why does the availability or unavailability of new numbers in your area matter at all?jquick77 wrote:I did the request to port my phone number, and it came up that no numbers were available in my area. Is this a definite, or is there something else that I could try? The number was origianlly ported from verizon to phone power VOIP. Phone power also doesn't have any numbers in this area, but they were able to port it to their service.
Here is the message that I get
Ooma Phone Number Availability:
We're sorry, but we currently don't have phone numbers available in your calling exchange, though we may have some available soon. To verify future availability, please call a member of our customer support team at 1-888-711-6662.
Number Porting Availability:
It looks like we can port your phone number to Ooma! If you're already an Ooma customer, you can start the porting process by visiting the My Ooma add-ons page.
Number Porting Availability:
We may not be able to port your phone number to ooma. To confirm, please contact customer support via phone or email by visiting the support page.
Also, try different area codes to find a temporary number. If you don't find a number, you won't have one for 2-4 weeks while waiting for your number port to finish.
This email is to inform you that we will not be able to port your number at this time. After further research it has come to our attention that our carrier does not have coverage to port numbers in your rate center. We apologize for any inconvenience that this may have caused you and we encourage you to check back with us in the near future.
If you have any questions, please feel free to reply to this email or you may also visit our support website https://www.ooma.com/support. Here, you will find helpful articles and easy-to-use tips on all things Ooma.
Thank you for choosing Ooma – we appreciate your business.
Ooma Provisioning Team
Needless to say, I am getting just a bit disgusted with the service from Ooma.
My provider was Qwest, and I had "attached" DSL. But I was planning to cancel DSL, anyway, so I just ordered the port without talking to Qwest first. And it went through fast, about 2-3 weeks. Apparently Qwest just gave up my number, gave me a new number (without even telling me), and carried on as usual with new number and DSL both working.eagle40 wrote:I have been patiently waiting since September 17 for my number to port. First, after a four-week wait, I was informed that it could not port because I had a ringmaster number attached to my account. I went online immediately and removed the ringmaster, sent the confirmation number then learned that they were also saying my DSL was also attached to my number, which was not the case, but I called the provider and had them clear that problem, sent the confirmation number and have now waited two more weeks without having my number port. .
Sorry your provider is more difficult. And Ooma.