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#65372 by bsg
Thu Sep 23, 2010 3:20 pm
If I travel overseas, can I take OOMA with me to work in Europe, Asia, and Africa? I want to be able to make local calls to my family and allow them to call me locally as well.
#65373 by lbmofo
Thu Sep 23, 2010 3:25 pm
The short answer is yes.

https://www.ooma.com/products/faqs#faq-331


Can I use the Ooma system internationally?

The Ooma system can be used anywhere there is a high-speed Internet connection. Regardless of where you use it, calls to the US will be free and calls outside the US will be subject to low-cost international rates. If you plan to use the device overseas, be sure to use a phone that meets US standards, and be aware that the power supply that comes with the Ooma Hub is built for US power specifications. Also, if you choose to install and use the Ooma system outside the US, you'll be solely responsible for compliance with international laws and subject to all associated fees, taxes, tariffs, and legal penalties.
#65536 by atici
Sun Sep 26, 2010 8:46 am
Yes, I have this set up for my family in Turkey and it works very well. You need an 220 volt adapter though and a broadband connection with decent upload. If you search the forums, ooma moderators once posted there are hundreds of oomas that connect from abroad.

If you have ooma core, you can get this adapter which works for me (ooma telo uses a different DC voltage):
http://www.apexcctv.com/p-376-12v-dc-power-supply-1500ma-regulated.aspx
You'll also need a grounded adapter plug based on the country you are taking it to.
#69914 by khmer.ooma
Tue Nov 30, 2010 9:08 pm
i have ooma hub, my country use 220. what is the right adapter for it ?
if anyone has any link would be helpful. thanks
#121215 by salton2007
Wed Jul 09, 2014 2:04 pm
I am wondering if oomaa is still working from outside of US. I have two ooma phone in Pakistan and my family is not able to use it anymore. They tried with many connection but same problem.
#121218 by lbmofo
Wed Jul 09, 2014 4:35 pm
salton2007 wrote:I am wondering if oomaa is still working from outside of US. I have two ooma phone in Pakistan and my family is not able to use it anymore. They tried with many connection but same problem.

Highly likely internet connection is the problem. Many connections means different internet providers?
#141109 by JDouget
Fri Oct 20, 2017 8:13 am
Hi everyone! I've been using my Ooma for about 2 years now from home. It is my designated work line. My husband and I are wanting to move out of the country and we know there are going to be changes in the adapters/power etc. Internet is also something we will have to consider.

My question is, when you move the Ooma overseas and make a call, does it show the new area or remain attached to the phone number it is set at? My primary residence will continue to be the US but I want to keep working for the company I currently am and they require that I be working in a state that they cover in the US.

Since we are only going to be moving/traveling part time (Most likely to Mexico) I wonder if I can take my Ooma and continue to work from home as if I never left.
#141113 by murphy
Fri Oct 20, 2017 12:37 pm
If you can get unrestricted internet service your Ooma will work just like it does now. It will have no clue where you are. Some countries that have state sponsored phone systems block the ports needed for Ooma to work. Also some countries do not allow the DECT frequency that the Telo uses. In that case you would have to disable DECT and the handset and Linx would not work. Your cordless phones may also not be allowed if they are on a frequency that is not allowed in that country.

Do you know anyone where you will be going that could investigate this for you?
#141114 by JDouget
Fri Oct 20, 2017 2:45 pm
Only one person. He doesn't use Ooma. But we are planning on a trip down to test the waters before purchasing a place. I'm hoping the app will suffice until then.

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