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#62566 by 10smom
Wed Aug 18, 2010 3:23 pm

I realize your need to out source to third world countries for customer service, but there should be a line drawn when costumers having certain issues and request further assistence and are not forced to deal with people who do not have a vested interested in the success or failure of a company. The representatives in Philippines could care less about your circumstances and do not care what reviews or publicity the oooma company receives as a result of their lack of service.

Please tell me how contact customer service in the United states and speak to someone who actually cares about the company and has authority. Thanks
#62598 by southsound
Wed Aug 18, 2010 7:29 pm
So why did you post this twice in the same topic? Please see my terse reply to your other post.

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