Looking for phone support that is not in philipines

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10smom
Posts: 2
Joined: Wed Aug 18, 2010 2:03 pm

Looking for phone support that is not in philipines

Post by 10smom » Wed Aug 18, 2010 3:23 pm

Hello,

I realize your need to out source to third world countries for customer service, but there should be a line drawn when costumers having certain issues and request further assistence and are not forced to deal with people who do not have a vested interested in the success or failure of a company. The representatives in Philippines could care less about your circumstances and do not care what reviews or publicity the oooma company receives as a result of their lack of service.

Please tell me how contact customer service in the United states and speak to someone who actually cares about the company and has authority. Thanks

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Looking for phone support that is not in philipines

Post by southsound » Wed Aug 18, 2010 7:29 pm

So why did you post this twice in the same topic? Please see my terse reply to your other post.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

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