Ooma Telo randomly pages handset

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monkmanusa
Posts: 4
Joined: Fri Jan 01, 2010 8:12 am

Ooma Telo randomly pages handset

Post by monkmanusa » Wed Aug 04, 2010 2:17 pm

Hi,
I have had my Ooma for a while now and every now and again the telo handset will get paged....for no apparent reason and completely random. Sometimes we'll go a week or two without it paging - then it will page and page and page several times in an hour.
Nobody is touching the base and we cannot work out why it keeps doing this - anyone any ideas on how to prevent it from happening?
Thanks. :?:

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Ooma Telo randomly pages handset

Post by southsound » Wed Aug 04, 2010 7:59 pm

By any chance do you have a cat? One of our other forum members had a similar problem and it turned out his cat was occasionally walking over the Telo and would sometimes press the page button. :P
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

Divadsnosrap
Posts: 1
Joined: Sat Sep 04, 2010 11:27 am

Re: Ooma Telo randomly pages handset

Post by Divadsnosrap » Sat Sep 04, 2010 11:35 am

Has there been any resolution to this?

This happens to me at least once a month. Today it went off at 5:30 AM and then three hours later. I have done all the reboots and reactivated each handset many times. I have no pets and keep the base clean.

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Ooma Telo randomly pages handset

Post by southsound » Sat Sep 04, 2010 8:38 pm

Divadsnosrap wrote:Has there been any resolution to this?

This happens to me at least once a month. Today it went off at 5:30 AM and then three hours later. I have done all the reboots and reactivated each handset many times. I have no pets and keep the base clean.
We did have one poster say that their baby monitor would set it off occasionally. Can you think of any electronic equipment that might be interfering? If not, it might be time to call support and see if they would like to have your unit for some intense testing. Of course, they would give you an RMA and replace the one you have now.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

ace2121
Posts: 19
Joined: Tue Apr 14, 2009 5:25 pm

Re: Ooma Telo randomly pages handset

Post by ace2121 » Mon Sep 20, 2010 8:21 pm

About every 2-3 weeks we too have had random pages with no one touching the page button. Had it last week. Right now running version 40606 and will start logging each occurrence. FYI... No cats.. We have a dog and she is not a talker.

aa6rv
Posts: 1
Joined: Mon Sep 27, 2010 3:24 am

Re: Ooma Telo randomly pages handset

Post by aa6rv » Mon Sep 27, 2010 3:29 am

I'm having the same issue. It just woke me up at 4 am....... :x It's very wierd.....it went off for about one minute. I don't even need the paging feature. Is there a way to disable it?

Rice411
Posts: 1
Joined: Tue Sep 07, 2010 10:09 am

Re: Ooma Telo randomly pages handset

Post by Rice411 » Fri Oct 29, 2010 6:36 pm

It has been a consistent issue for my telo since about a week after we first bought it. It happen daily, often in the middle of the night.

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Ooma Telo randomly pages handset

Post by WayneDsr » Fri Oct 29, 2010 8:44 pm

This is an off the wall thought, but are hearing the page or battery low beep?
When my battery goes dead it beeps forever, or at least until the battery is totally dead.
Also had the issue with the battery going dead in the cradle.

Just a thought....

Wayne
ooma customer since January 2009
ooma hardware: core (hub/scout) and Telo
Lifetime Premier Member

McLindy
Posts: 2
Joined: Sat Apr 03, 2010 8:24 am

Re: Ooma Telo randomly pages handset

Post by McLindy » Sat Oct 30, 2010 9:04 pm

I've had a Telo handset for about a week or so and lately I'm having the same paging problem. I have to turn the phone off at night. This doesn't seem to happen in the day. No pets. No children living nearby so I can't imagine it's a monitor. The unit is in a closed office. It's not the battery. When it's making the chime the screen says "paging." When I pick it up or hit the hang up button it stops. But last night it went off again about half an hour later so I turned it off. An aggravating way to miss out on one's beauty sleep.

ksaylor1
Posts: 1
Joined: Thu Nov 04, 2010 1:29 pm

Re: Ooma Telo randomly pages handset

Post by ksaylor1 » Thu Nov 04, 2010 1:36 pm

Glad I'm not the only one. Just set up the phone and it's paging the handset every ten or fifteen minutes. Has anyone figured out what causes this and what the solution is? No pets, no baby monitors. Totally unprovoked. At this point, I'm more a fan of the concept of the voip phone than I am of the reality. If you've cracked the code on this one, please don't keep it to yourself. Help.

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