OOMA lagging internet connection...

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kradoom
Posts: 46
Joined: Thu Mar 05, 2009 6:28 am

OOMA lagging internet connection...

Post by kradoom » Thu Mar 05, 2009 6:11 pm

Hi,

When I connect my OOMA to my router, my whole internet connection gets lagged up by it. Things such as games experience lag every 15 seconds, and connections to things such as IRC channels, AIM, gets randomly dropped every 10 mins or so. This happens when my OOMA is just idling and no one is on a call..

I have my modem->router(linksys with tomato firmware)->ooma

When I unplug ooma, everything works fine as normal again..

Please help

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: OOMA lagging internet connection...

Post by WayneDsr » Thu Mar 05, 2009 6:19 pm

Do you have DSL and are you using a Scout?

Wayne

kradoom
Posts: 46
Joined: Thu Mar 05, 2009 6:28 am

Re: OOMA lagging internet connection...

Post by kradoom » Thu Mar 05, 2009 6:21 pm

Yes I am using DSL

My connection speed is download: 3.0 Mbit, upload 512 Kbits

and no i am not using a scout yet..

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: OOMA lagging internet connection...

Post by WayneDsr » Thu Mar 05, 2009 6:44 pm

You shouldn't have any speed lag with ooma connected and at idle.
Especially when you have ooma connected to the router and not between the modem and router.
Make sure you don't have the WALL connected to the wall jack, since you're not using a Scout at the moment.
You should have a phone connected to phone, nothing connected to HOME, nothing connected to WALL, and your router connected to MODEM on the back of the hub.

Wayne

Oh yeah, I forgot to ask if you are using ooma WITH a landline.

tommies
Posts: 862
Joined: Sun Mar 01, 2009 8:10 pm
Location: Atlanta

Re: OOMA lagging internet connection...

Post by tommies » Thu Mar 05, 2009 8:55 pm

I have this problem too, and I guess that ooma's hpna signal interferes with dsl signal. Please see this thread
viewtopic.php?f=2&t=658
for a work around.
tommies

User avatar
southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: OOMA lagging internet connection...

Post by southsound » Thu Mar 05, 2009 10:10 pm

I use DSL also, but have found a device that totally separates your DSL signal from the voice telephone wiring in your home. Rather than type out the whole thing again, just read from this previous thread - and another of my replies just a little ways down the thread. http://forums.ooma.com/viewtopic.php?f= ... 958&#p2958
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

kradoom
Posts: 46
Joined: Thu Mar 05, 2009 6:28 am

Re: OOMA lagging internet connection...

Post by kradoom » Thu Mar 05, 2009 10:23 pm

Hi Wayne,

I still have a landline (waiting for porting process) but it isn't connected to my OOMA ...

I tried reading the other posts about using a filter, but it seems like my setup is a bit different than theirs, and my problem isn't identical. Hmm, what should i do? Do I need to go online and buy those filters and try it out and hope it works?

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: OOMA lagging internet connection...

Post by WayneDsr » Fri Mar 06, 2009 6:48 am

One important question you didn't answer.
Do you have your WALL connection on the back of the hub connected to the wall jack in you house?
This is important. The DSL issue should not interfer with your ooma if you are using only the hub. NO WALL connection, and your phone connected directly to the hub.

Wayne

kradoom
Posts: 46
Joined: Thu Mar 05, 2009 6:28 am

Re: OOMA lagging internet connection...

Post by kradoom » Fri Mar 06, 2009 7:35 am

Sorry if I wasn't clear..

No I do NOT have anything plugged into the WALL port.

I have a phone plugged into the PHONE port. My ethernet cable is connected to the MODEM port into one of my router's port..

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: OOMA lagging internet connection...

Post by WayneDsr » Fri Mar 06, 2009 8:02 am

The only thing different between you and I is the Tomato firmware. Since it has more settings than normal Linksys firmware (sounds interesting) I wonder if the QOS settings or port settings are favoring the hub connection over all others?
I have a Linksys 54g router and have the hub connected to the router. At idle, ooma uses nothing. On a call, ooma uses about 50k up and down. Not much at all. I don't believe you are having the DSL issue, because that normally starts when trying to connect to the WALL to a Scout. (I had that issue as well).

Check out the settings on the router, maybe there is an issue there.
Wayne

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