Extended warranty or not?

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MsCoulter
Posts: 108
Joined: Fri Nov 20, 2009 7:54 pm

Re: Extended warranty or not?

Post by MsCoulter » Mon Mar 07, 2011 6:04 am

roadshow wrote:I just upped my warranty on my Hub & Scout. If my unit dies, I want OOMA to send me another Hub & Scout. If I don't have warranty, they will offer me the option to purchase a Telo upgrade. I would much rather keep my Core system. I like having the Scout, and If I move to a Telo, my caller-id plus name would be downgraded to caller-id without name because I am not a premier member. I would like to keep my Core until OOMA releases a new system, then I will consider an upgrade.
Did they mention that the warranty doesn't cover the scout but ony the hub? That is what they told me.

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roadshow
Posts: 204
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Location: Rochester, NY
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Re: Extended warranty or not?

Post by roadshow » Mon Mar 07, 2011 9:25 am

[/quote]
Did they mention that the warranty doesn't cover the scout but ony the hub? That is what they told me.[/quote]

I wasn't aware of that. I am more concerned about losing the Hub though.

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