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#76682 by MsCoulter
Mon Mar 07, 2011 6:04 am
roadshow wrote:I just upped my warranty on my Hub & Scout. If my unit dies, I want OOMA to send me another Hub & Scout. If I don't have warranty, they will offer me the option to purchase a Telo upgrade. I would much rather keep my Core system. I like having the Scout, and If I move to a Telo, my caller-id plus name would be downgraded to caller-id without name because I am not a premier member. I would like to keep my Core until OOMA releases a new system, then I will consider an upgrade.

Did they mention that the warranty doesn't cover the scout but ony the hub? That is what they told me.
#76692 by roadshow
Mon Mar 07, 2011 9:25 am
[/quote]
Did they mention that the warranty doesn't cover the scout but ony the hub? That is what they told me.[/quote]

I wasn't aware of that. I am more concerned about losing the Hub though.

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