Can I accept COLLECT calls with Prepaid funds?

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bonpre
Posts: 3
Joined: Sat Apr 03, 2010 4:46 am

Can I accept COLLECT calls with Prepaid funds?

Post by bonpre » Sat Jul 10, 2010 1:12 pm

If I have money in my Prepaid account, would I be able to accept a COLLECT CALL from someone?

murphy
Posts: 7205
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Can I accept COLLECT calls with Prepaid funds?

Post by murphy » Sat Jul 10, 2010 3:23 pm

No. Collect calls are not permitted.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

huggybear
Posts: 46
Joined: Thu Apr 15, 2010 7:46 am

Re: Can I accept COLLECT calls with Prepaid funds?

Post by huggybear » Tue Jul 13, 2010 1:30 pm

Hm, I never even thought of "collect calls". I may receive about 1 every 5 or 6 years or so and did not know that we couldn't accept them with Ooma. Has this always been true?

murphy
Posts: 7205
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Can I accept COLLECT calls with Prepaid funds?

Post by murphy » Tue Jul 13, 2010 2:00 pm

huggybear wrote:Hm, I never even thought of "collect calls". I may receive about 1 every 5 or 6 years or so and did not know that we couldn't accept them with Ooma. Has this always been true?
Yes.

Section 9 (j) of the Terms and Conditions.

(j) No 0+ or Operator Assisted Calling; May Not Support x11 Calling. The Equipment, if not connected to a landline, does not support 0+ or operator assisted calling (including, without limitation, collect calls, third party billing calls, 900 or calling card calls). The Equipment, if not connected to a landline, may not support 311, 511 and/or other x11 services in one or more (or all) service areas (other than certain specified dialing such as 911 and 411, which are provided for elsewhere in this Agreement, and 711, which is used to access telecommunications relay services). To keep all of these services, please have your Equipment configured with a landline.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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