Is there a way to ring both a personal device and shared...

Got something else to discuss that is not covered by the previous forums? Post it here!
Post Reply
User avatar
ajw522
Posts: 247
Joined: Sun Oct 04, 2009 11:52 am
Location: Irvine, CA

Is there a way to ring both a personal device and shared...

Post by ajw522 » Fri Jul 09, 2010 10:46 pm

Is there a way to ring both a personal Telo Handset and the Shared devices (Telo), while still keeping the Telo Handset phone number? To be more specific, let's say the Telo is shared and has the number 123-4567. The Telo Handset is set up as a personal device, and it's phone number is 123-4568. Can I have it, so when I get a call at 123-4568, only the Telo Handset will ring, but when I get a call on 123-4567, both the shared devices (Telo) and the Telo Handset will ring as well?
Customer since August 2009
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
Internet: AT&T U-Verse 50Mbps

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Is there a way to ring both a personal device and shared...

Post by Groundhound » Sat Jul 10, 2010 7:28 am

ajw522 wrote:Is there a way to ring both a personal Telo Handset and the Shared devices (Telo), while still keeping the Telo Handset phone number? To be more specific, let's say the Telo is shared and has the number 123-4567. The Telo Handset is set up as a personal device, and it's phone number is 123-4568. Can I have it, so when I get a call at 123-4568, only the Telo Handset will ring, but when I get a call on 123-4567, both the shared devices (Telo) and the Telo Handset will ring as well?
No, but even though the personal device Telo Handset doesn't ring with calls to 123-4567, if you hear the other shared phones ringing you can still answer the call on the personal device Telo Handset by pressing Menu > Waiting Calls > Answer.

User avatar
ajw522
Posts: 247
Joined: Sun Oct 04, 2009 11:52 am
Location: Irvine, CA

Re: Is there a way to ring both a personal device and shared...

Post by ajw522 » Thu Jul 15, 2010 5:31 pm

Groundhound wrote:
ajw522 wrote:Is there a way to ring both a personal Telo Handset and the Shared devices (Telo), while still keeping the Telo Handset phone number? To be more specific, let's say the Telo is shared and has the number 123-4567. The Telo Handset is set up as a personal device, and it's phone number is 123-4568. Can I have it, so when I get a call at 123-4568, only the Telo Handset will ring, but when I get a call on 123-4567, both the shared devices (Telo) and the Telo Handset will ring as well?
No, but even though the personal device Telo Handset doesn't ring with calls to 123-4567, if you hear the other shared phones ringing you can still answer the call on the personal device Telo Handset by pressing Menu > Waiting Calls > Answer.
You know, I try that, and it's painfully slow at connecting - the phone rings for at least one more ring before answering.
Customer since August 2009
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
Internet: AT&T U-Verse 50Mbps

Post Reply