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#59407 by dhmorrow
Wed Jul 07, 2010 11:27 am
Long story short, last night I unplugged my Ooma to see if it had anything to do with my poor reception. It didn't. I forgot to plug it back in until this morning. When I plugged it in this morning, it no longer works. All I get is the flashing red logo and a fast busy signal beeping sound on my handset.

What happened?

I have reset the modem, router, etc. Have reset the Ooma as per a suggestion elsewhere. In the few months I have had it set up, I have not had any problems. The few times that the power went out or something similar, it always reset itself without any help from me. I have waited a few hours now and nothing has changed.

Any help would be much appreciated.
#59408 by murphy
Wed Jul 07, 2010 12:01 pm
How is it connected?
modem -> ooma -> router


modem -> router -> ooma

Have you configured ooma to use the built in MAC address? Probably not if you did a factory reset.
#60426 by dhmorrow
Thu Jul 22, 2010 10:47 am
Sorry I did not get back to you guys! I totally forgot. Now, here is the punchline: I put the stupid line in the wrong jack. Total idiot! I can't remember the details and don't want to remind myself of them anyways. You get the idea. LOL!

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